Job Details
Administrative Coordinator
Submission Deadline: 20th July 2025 ([email protected])
OVERVIEW
The Administrative Coordinator is a key operational and logistical anchor within DCG Consulting Group. This role is instrumental in ensuring the effective coordination of administrative functions, the seamless execution of project logistics, and the implementation of backend systems that support the firm’s strategic and day-to-day activities. The coordinator supports a high-performing team by ensuring timely planning, documentation, and stakeholder coordination across our coaching, consulting, and training activities.
This individual will play a key role in enhancing operational efficiency, supporting internal teams, managing external communications, and providing logistical and administrative support to both internal and client-facing engagements.
This role offers a unique opportunity to be embedded in a high-impact, purpose-driven consulting and coaching firm where operational excellence is key to enabling thought leadership and client success.
KEY RESPONSIBILITIES
Administrative & Office Support
- Serve as the primary point of contact for all administration-related inquiries and internal communications.
- Provide comprehensive administrative support, including managing calendars, scheduling meetings, and coordinating travel arrangements.
- Monitor and respond to all emails received via hello@dcggroup, liaising with the relevant team members to ensure timely execution.
- Receive and coordinate the execution of all C.C.T.F.S. forms by engaging relevant team members.
- Act as a liaison between internal team members, clients, and external stakeholders, ensuring timely and accurate information flow.
- Support the Executive Assistant (EA) as a backup in managing incoming and outgoing correspondence (mail, calls, and email).
- Supervise administrative support staff and provide onboarding and training where necessary.
- Maintain a clean, organized, and efficient office environment.
- Maintain filing systems, shared drives, and internal databases with accuracy and consistency.
- Transcribe, file, and manage necessary company documentation as required.
Session & Event Coordination
- Coordinate planning and logistics for all external and internal DCG events, in collaboration with the Sales & Training Facilitator.
- Attend and document DCG events, ensuring proper video recording, photography, and written summaries, in collaboration with designated media personnel.
- Conduct pre-event site visits (Recce) and submit timely reports to management.
- Develop, manage, and refine checklists for all C.C.T.F.S. activities and ensure execution quality.
- Support with the preparation and packaging of event materials (workbooks, decks, handouts, branded items, etc.).
- Coordinate post-session documentation, archiving pictures, videos, reports, and feedback in Google Drive following established naming conventions.
- Manage logistics including calendar invites, room setup, travel bookings, and session execution.
Project Management & Operational Execution
- Coordinate project timelines, tasks, and deliverables to ensure effective implementation and timely execution.
- Monitor project progress, flag risks, and recommend practical solutions.
- Collaborate with internal departments to prioritize workloads and allocate resources efficiently.
- Maintain and update session logistics trackers, Standard Operating Procedures (SOPs), and backend systems related to program delivery.
- Support the organization and logistics of program materials for both cohort and corporate client engagements.
- Act as liaison between internal departments and outsourced vendors or support teams.
- Provide regular reports and operational updates to the Executive Office.
Research & Stakeholder Engagement
- Conduct in-depth research to support decision-making processes.
- Interface with stakeholders (internal and external) professionally and confidentially on behalf of the organization.
- Support compliance and procurement processes, ensuring vendors, consultants, and team members meet internal standards and timelines.
QUALIFICATIONS & PRE-REQUISITES
Minimum Requirements:
- A Bachelor’s degree from an accredited institution.
- Minimum of 4 years of experience in an administrative, operations, or office support role.
- Proven record of multitasking and managing multiple streams of work with excellent attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and general office equipment.
- Strong organizational and prioritization skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Demonstrated initiative, discretion, and sound judgment in a fast-paced environment.
SPECIALIZED SKILLS & COMPETENCIES
- Strong human relations capabilities, with the ability to work across diverse teams and cultures.
- Strategic thinking and practical understanding of financial indicators such as budgeting, profit, and cash flow.
- High-level report writing, presentation, and communication skills.
- Experience working closely with senior management and C-suite executives.
- Exceptional leadership qualities and the ability to take initiative.
- Ability to work under pressure and meet tight deadlines with a calm, solution-oriented approach.
- Technologically fluent with Microsoft Office, Teams workspace, Canva, and cloud-based collaboration tools (Slack, Google Workspace).
- Familiarity with online platforms, digital marketing tools, and CRM systems.
- Demonstrated ability to build professional relationships and manage external partners effectively.
- Strong research and data gathering skills to inform administrative or operational decisions.
- Confidentiality, integrity, and commitment to excellence are essential.
Apply via the Email Provided
Administrative Coordinator
Apply via the Email Provided
